Large shelters are used on higher-frequency or higher-capacity routes, especially stops serving articulated vehicles or multiple vehicles simultaneously, as well as on transit corridors and destination streets, especially where transit placemaking is desired.
May serve one or both travel directions, depending on placement.
Permeability to the sidewalk is important with longer shelters; consider open designs. On boarding islands, carefully consider pedestrian crossings.
Placement of shelters’ supporting posts or walls must not conflict with accessible travel paths, boarding areas, or transit vehicle door zones.
Shelter placement must allow a minimum of 4 feet through-path around all sides when at the level of the sidewalk, and around the front (street) side if elevated on a platform.
Use stop ridership data and observed conditions, such as weather, nearby destinations and land uses (e.g. senior centers) to determine level of coverage and capacity.
Off-board fare collection and proof-of-payment can be implemented to speed boarding at high-capacity stops, which can reduce per passenger dwell time by half. Ticket vending can be integrated into stop/shelter space.
Land use characteristics and nearby destinations inform stop design; if significant trip generators are within a quarter-mile, high-amenity shelters are desired.
As daily boardings increase, observe queuing volumes to determine length, capacity, and amenities provided at shelters.
INFORMATION & WAYFINDING
Real-time displays, either simple LED or full color, communicate multiple routes and up-to-date wait times. Real-time arrival information increases rider satisfaction.
Should include highly-visible signage identifying the station and travel direction(s).
System logo and branding should be prominent, reinforcing network presence.
Passengers waiting in the shelter must be able to easily see arriving transit vehicles, and passengers must be readily visible to operators if transit vehicles stop only on demand.
Include lighting in the shelter, or locate shelters in a well-lit area. Ensure the shelter can be seen from outside by using glass or open design for the back wall.