Some of the most effective transit agencies around the world effectively use competitive bidding to contract transit operations to private companies, aligning expectations to results and delivering first-in-class service. Meanwhile, most leading cities in North America operate under a pure public sector in-house model.
Join this panel of agencies who have tested the contracting waters in the U.S., and others who have used different on-demand strategies to expand transit service, including with innovative microtransit pilots. In this session, hear the benefits, as well as potential pitfalls, of externalizing risk—and hear the strategies for effective performance-based contracting of operations. Contracting is no panacea—it’s all in the agreement and partnership for delivery.