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Level of Service

Measuring Performance for Everyone Using the Street

Cities use development review policy to ensure that new development contributes positively to the urban landscape and surrounding communities. However, the traditional use of auto Level of Service (LOS) grades to assess project impacts encourages auto-oriented streets and inhibits in-fill development. Hear from cities about how they use LOS in their development review process, how other performance metrics can supersede or supplement it, and how emerging tools and policies can promote urban development and multi-modal transportation systems simultaneously.