People riding transit care less about agency structure and more about seamless, frequent, reliable service that gets them where they need to go. Many cities have both a street transportation department and a transit agency, and the distinction can sometimes be lost on the public. How are city transportation departments and transit agencies cutting through bureaucracy and delivering the results that matter to the user experience of city transportation?
In this session, SFMTA will explore the advantages, and complexities, they have serving as both a street department and a transit agency. Seattle DOT and King County Metro will take a dive into their Transit Master Plan, and associated agreements. NYC DOT and MTA will talk about their Select Bus Service collaboration, and how staff-to-staff partnerships and a problem-solving approach can provide the basis for innovative projects.