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Designing Cities 2019: Toronto Schedule Lessons From the Front Line

Lessons From the Front Line

Sep 09, 2019

9/9/19 3:30 pm - 5:00 pm

Toronto, ON

Operations staff are your agency’s front line, but are too often left on the sidelines when ambitious projects are conceived and developed. From markings crews to bus operators, maintenance and operations professionals are your most valuable sources of in-the-field experience and expertise. Despite being an accessible resource for project development, planners and designers often struggle to incorporate their valuable perspectives.

Join this session to hear how project delivery staff are engaging with operations staff and empowering them to inform and deliver better projects. This panel will feature planning and operations staff from each featured city, who will participate in a lively discussion of strategies to break down siloes and bring the front office to the front line.

Session Format: Verbal Presentations & Moderated Q&A

Event Speakers

Brooke McKenna

Brooke McKenna - Assistant Director for Street Management, Traffic, Parking & Transportation, City of Cambridge

Monique Earl

Monique Earl - Assistant General Manager, Administrative & Field Services, Los Angeles DOT

Daniel Samaro

Daniel Samaro - Senior Transportation Engineer, Los Angeles DOT

Monica G. Tibbits-Nutt

Monica G. Tibbits-Nutt - Vice Chair of Fiscal and Management Control Board, MBTA

Eric Burkman

Eric Burkman - Director of Transit Priority, MBTA

Dana Benjamin - Traffic, Parking & Transportation, City of Cambridge

Robert Hunter - Operations Foreperson, Traffic, Parking & Transportation, City of Cambridge

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