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The Structure of Success (or DOTs are from Venus, Transit Agencies are from Mars)

The greatest design challenge for improving transit speed and reliability in many cities is not (just) about redesigning streets, or scheduling and running bus service. When cities control the streets and transit operators control the bus service, the greatest challenge is often creating the structures that enable agencies to speak the same language.

In this session, hear from cities and transit agencies where revamped staffing and organizational structures enable regions to deliver transit-first streets. From creating mirroring positions in partner agencies to facilitate technical exchange, to building and sustaining strong inter-agency working groups, agencies are partnering to change core departmental practices and set a clearer mandate for transit improvement.