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People

Valérie Gagnon

Valérie Gagnon

Title: Mobility Director, Ville de Montréal

Holder of a bachelor’s degree in Biology, a certificate in Administration and a master’s degree in Environment – risk management, Ms. Gagnon was appointed to the position of Director of the Directorate of Mobility – Department of Urban planning and Mobility of the City of Montreal – since January 2019. She is in charge of […]

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Charles Penny

Charles Penny

Title: Chief of Transit and Sustainable Transportation, Baltimore City DOT

With 17 years of land use and transit/transportation planning experience in the Mid-Atlantic region, Mr. Penny has successfully navigated a career in both the public and private sectors. As the former manager of a regional transportation planning practice, Mr. Penny oversaw the growth of the department in the Virginia, D.C., Maryland and Eastern Pennsylvania markets. […]

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Betty Smoot-Madison

Betty Smoot-Madison

Title: Mobility Director, Atlanta DOT

Betty is an Urban Planner w/ expertise in Transportation and Community Planning. She holds a bachelor’s degree in Sociology from Southern Connecticut State University and a master’s degree in City and Regional Planning from Morgan State University. Upon completion of grad school, Betty began her planning career in Prince George’s County, one of the nation’s […]

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Eric Burkman

Eric Burkman

Title: Director of Transit Priority, MBTA
NACTO Title: Speaker, Designing Cities Conference

Eric Burkman, AICP, is the MBTA’s Director of Transit Priority, who will be supporting the agency in engaging municipalities and improving bus transit priority across the system. Eric is leading a new Transit Priority Team focused on street infrastructure changes (bus lanes, queue jumps, signal operations, bus-on-shoulder, etc.) that improve bus operations. His team will […]

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Dana Jacks

Dana Jacks

NACTO Title: Events & Operations Associate

Dana is the Events & Operations Associate at NACTO, where she is responsible for event and training logistics throughout the year. Previously, as a New York based writer and actor, she created and produced her solo show, FALL RISK, and has performed in theater, television, film, and webseries. Dana holds a Masters in Fine Arts, […]

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Chris O’Claire

Chris O’Claire

Title: Mobility Division Director, King County Metro Transit
NACTO Title: Speaker, Designing Cities Conference

Christina O’Claire is pleased to serve King County Metro, the nation’s eighth-largest transit system, which was named APTA’s Outstanding Public Transportation System for 2018. Chris steered the creation of Metro Connects, the agency’s long-range plan for doubling transit ridership over the next 25 years. As Director of the Mobility Division, her role is to oversee […]

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Bobby Hunter

Bobby Hunter

Title: Acting Operational Foreperson of the Operations Division, City of Cambridge Traffic, Parking, + Transportation Department
NACTO Title: Speaker, Designing Cities Conference

Bobby Hunter is the Acting Operational Foreperson of the Operations Division at the City of Cambridge Traffic, Parking, + Transportation Department. In this role, Bobby is oversees sign installation, meter installation and repair, and pavement markings. In the 30 years since Bobby began his career with the City of Cambridge, he has held a variety […]

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Zabe Bent

Zabe Bent

NACTO Title: Former NACTO Director of Design

Zabe Bent has nearly 20 years of experience in multimodal planning and urban development. She is skilled at conceptual design, transit planning, and communications. As a Principal Planner at the San Francisco County Transportation Authority, Zabe managed a range of efforts including advancing two of San Francisco’s key bus rapid transit corridors, its congestion pricing […]

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Patrin Watanatada

Patrin Watanatada

Title: Knowledge for Policy Director, Bernard van Leer Foundation
NACTO Title: Speaker, Designing Cities Conference

Believing that great ideas—smartly communicated—can change the world, Patrin’s professional focus is helping organisations use knowledge to make a bigger social impact. She joined BvLF in 2015 to set up the Knowledge for Policy team to develop and share policy and programming ideas to better serve babies, toddlers and the people who care for them. She […]

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