Webinar: Strategizing for Success – Organic Storytelling through the “Customer” Experience Lens

Storytelling is a powerful tool often associated with specific projects or initiatives. However, cities have deep, dynamic narratives that extend beyond these project-driven touchpoints. Join us to explore how cities can tell their stories to foster a deeper connection with and empathy from their communities. We will hear from Taylor Nelson from Bloomberg Associates’ Communications and Internal Management team, who will share insights about how cities can leverage customer communications to organically tell a story through compelling data, metrics, and more.