Skip to content

Publications / Trend Report

City Leadership in a Pandemic

City transportation responses to the COVID-19 crisis


NACTO member cities, transit agencies, their local partners, and staff across the country seized the difficult moment wrought by the COVID-19 pandemic, harnessing incredible creativity, demonstrating necessary leadership, and finding new solutions that will benefit our communities well beyond the pandemic. In responding to the biggest crisis in years, they also began to lay a new foundation for long-term recovery.

City Leadership in a Pandemic shows how cities responded to the unknown and developed a deeper understanding of the ways they can work rapidly to better serve residents.

This report outlines how city transportation departments and transit agencies:

  • Protected essential workers
  • Adapted streets for safety and mobility.
  • Clearly communicated policies and changes

Moving forward, we have the mandate to ensure that our cities provide opportunities for all who live in them. Together, we can invest in our cities and help them become more resilient, equitable, and sustainable–charting a new path forward for generations to come.